This Rabdan Developments privacy notice (‘Privacy Notice’) describes how Rabdan Developments (‘we’ or ‘us’) collects, uses, shares, and retains personal information that you provide to us, or that we collect, when you use the Rabdan Developments website located at www.rabdan.ae and other websites owned or controlled by Rabdan Developments (the ‘sites’) or related mobile applications, complete related forms, participate in Rabdan Developments events, or communicate with one of our customer service representatives (‘personal data’). Please note that if you disagree with anything in this privacy notice, you must not use the sites or mobile applications, or provide personal information to us in connection with Rabdan Developments’ products or services.

Table of contents:

• Collection of personal information
• Marketing communication
• Use, sharing, and retention of personal information
• How to contact Rabdan Developments and modify your information or preferences
• Modifications to this privacy notice
• Questions, concerns, or complaints

Collection of Personal Information

a. Information You Directly and Voluntarily Provide to Us

If you provide your personal data to Rabdan Developments to enquire about properties or events, or if you sign up to become a registered user of any website operated by Rabdan Developments, you will be required to provide certain information as part of the registration process. This information may include your first and last name, email address, telephone number, and business or home address. Membership information is used to communicate with you, to design content and activities that we believe would be of interest to you, and to ensure that Rabdan Developments will not violate any applicable sanctions in providing you access to Rabdan Development's goods and services. If you wish to opt out of receiving these communications from us, please follow the instructions contained in an applicable communication you receive from us.

Events

Rabdan Developments may host events for product knowledge sharing. If you register for a Rabdan Developments event, we will access the information in your account to provide you with information and services associated with the event. If you register for one of our events and you are not a Rabdan Developments member, we will collect your first and last name, email address, business or home address, and information about the type of business you work for or with, which we will use to provide you with information and services associated with the event.

Communications with Rabdan Developments

If you communicate or correspond with us by email, through postal mail, via phone, or through other forms of communication, including our customer service centre, we will collect the information you provide as part of those communications. For example, if you correspond with us through email, we will collect and store the email address you use to send the applicable correspondence and use it to respond to your enquiry, notify you of Rabdan Developments events, or other services, or to keep a record of your complaint, accommodation request, and similar purposes. By choosing to subscribe to email communications, you hereby consent to receive communication from Rabdan Developments. We will use your provided email address to send you relevant updates, promotions, and other marketing materials. You have the option to unsubscribe from these communications at any time by following the 'unsubscribe' link included in our emails or by contacting us directly.

b. Information We Automatically Collect From You

We may automatically collect information about you when you use the sites or our services. For example, if you access the sites through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address, pages you have visited, and standard web log information. We may use remarketing tools that will serve ads to you based on your location, the content you have explored on our site to render ads to you after you have left our site. If you access the sites through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer. We may automatically collect information from you when you use the sites using ‘cookies’ and other similar technologies, such as web beacons. Cookies are small amounts of data that are stored within your computer’s internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time. The cookies are not able to execute code or access other information stored on the computer. Web beacons are transparent pixel images that are used in collecting information about website usage, email response, and tracking. In addition to those mentioned above, third parties may also set cookies when you visit the site. In some cases, that is because we have hired a third party to provide services on our behalf, such as an enquiry form. Because your browser connects to those third parties, they are able to set or read their own cookies on your device and may collect information about your online activities (but not any personally identifiable data) across websites or online services. Some of our pages use a third-party software provider, such as Optimizely, Unbounce, Hotjar, etc., to test variations in the content to help us improve your experience. You can view their respective Privacy Policies (and/or opt-out) using these links:

• Facebook Privacy Policy
• Google Privacy Policy

Information that may be collected by cookies when you use the sites may include, without limitation:

• The pages you visit within the sites
• The date and time of your visit to the sites
• The amount of time you spend using the sites
• The Internet Protocol (IP) address used to connect your computer to the internet
• Your computer and connection information such as your browser type and version, operating system, and platform

This information is collected to enhance the site performance and end-user experience. You can set your browser to reject cookies or to notify you when you are sent a cookie. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.

Modifications to This Privacy Notice

Rabdan Developments may update or modify this Privacy Notice to reflect changes in our business, technology, or legal obligations. Any modifications will be posted on our website with the date of the last update clearly indicated at the top of the page. We encourage you to regularly review this Privacy Notice to stay informed about how we protect and manage your personal information. If we make material changes that affect your rights, we will notify you directly through the contact details you have provided, or through a prominent notice on our website. If you disagree with any changes, you can opt out by ceasing to use our services and stopping the provision of personal information to us. Continuing to use the sites or services after the changes take effect will signify your acceptance of the modified Privacy Notice.

Questions, Concerns, or Complaints

If you have any questions or concerns about this Privacy Notice or the handling of your personal information, please contact us at the address provided above. Rabdan Developments takes your privacy seriously and will do our best to address any issues or concerns you may have. If you believe that Rabdan Developments has violated any of your privacy rights, you have the right to file a complaint with the relevant supervisory authority in your jurisdiction.